Support

Questions, problems, or a result that looks wrong? We read every message.

Contact us

Email support@getzesti.app. Tell us what you scanned and what happened, and include a screenshot if you can.

Common questions

A result looks wrong. How do I report it?

Email us the product name or barcode and what you think is wrong. If you are a manufacturer with a correction to a product or ingredient, send the evidence and we will review it. Corrections are logged.

A barcode won't scan

Tap "Enter the barcode number instead" on the scanner and type the digits printed under the barcode. If the product isn't in the database, switch to a label scan and photograph the ingredients list.

My subscription

Zesti Pro is billed by Apple. Manage or cancel it in your iPhone's Settings → your name → Subscriptions. If you have already paid and Pro isn't showing, open the paywall in the app and tap "Restore purchases".

Delete my account and data

You can delete your account in the app under Profile. If that doesn't work, email privacy@getzesti.app from the address you signed up with.

Privacy and legal